Tuft and Needle is a new mattress company that designs a universally comfortable foam mattress that is No.1 top-rated on Amazon. Exclusively available online and made in the USA, the mattress ships right to your door. No gimmicks, no sales tactics, 100 night trial and easy returns.
Amazon Price: $675.00 $675.00 (as of August 17, 2017 7:01 am –
211 people found this helpful.
Okay, let me first say that my husband is highly opinionated and kind of a picky jerk. That said, MY review of this mattress is absolutely nothing but glowing. We’ve had memory foam mattresses, pillow top innerspring mattresses, and ultra-firm innerspring mattresses. They all varied from cripplingly painful to moderately uncomfortable – we were basically Goldy Locks, sans the “just right.” Enter Tuft & Needle. We were both at a point of constant back, neck and shoulder pain – but after about three nights of adjusting to the Tuft & Needle mattress, our aches and pains were almost entirely gone. Even my apocalyptically insomniatic (that’s a word, right?!) husband admitted that he felt more well-rested and focused than he had in ages.
4,777 people found this helpful.
tl;dr: Great mattress, after some hurdles that were deftly cleared by stellar customer service. The entire saga, beginning with my original (unfavorable) review is below:
113 people found this helpful.
My son saved up for months to buy this mattress, and used my account so his wife would be surprised. It was finally shipped right before Father’s Day, and they had it laid out on the floor while they went to the beach to celebrate the day. While they were gone, their Angora Goat snuck out of her enclosure, walked up on the deck through the lower level of the house, up the stairs and right into their bedroom. They then proceeded to pee and poop on the new mattress, only days old. The family came home to discover the ruined mattress. The next day his wife called Tuft & Needle to see if there was anything she could put on the mattress to get rid of the pee. The amazing customer service agent couldn’t believe the story, and offered to not only send them a brand new mattress, but also to get someone to come pickup the old pee stained one. Days later they also received a care package with 2 mugs, coffee and tea, and a bandana for the goat Karina. The next day the mattress showed up, and later that day the truck showed up to take away the old mattress. We all were blown away by how Tuft & Needle handled the situation, and in the end help save a goats life. We can’t say enough about this company, as we love the new mattress, but are still amazed at how these guys went above and beyond in their customer service and how they chose to deal with this whole situation. They deserve 10 stars!
1,259 people found this helpful.
Full disclosure: I purchased directly from T&N, not Amazon. But I wanted to write a review somewhere, and I’m a regular Amazon customer.
495 people found this helpful.
First things first, I bought this direct from Tuft & Needle. I wanted the full 100 night trial, instead of the 30 nights through Amazon. They did not ask me to post this review on Amazon, I wanted to give feedback since I had noticed some rumblings about reviews coming from Non-verified purchases, etc. I’ve had the mattress since Friday.
1,024 people found this helpful.
I have now owned the tuft and needle for awhile, So i felt it time to leave a review on this product.
2 people found this helpful.
After sleeping on the Tuft and Needle mattress for a little more than a week, my wife and I are extremely happy. We like a firm mattress and the mattress we slept on prior was a very firm Stearns and Foster set that we paid amost twice as much as this one five years ago. I had started to develop lower back and a hip issue that has disappeared after a week on this mattress. Like others have already mentioned, there is definitely a strong chemical odor after unboxing it. I set it up in our guest room and keep the windows open with a fan running nonstop for 48 hours. The odor dissipated to the point that it was unnoticeable. So, moved it to our room and we are happy so far.